Cancellation and Refund Policy

1. Anytime Cancellation & Refund Policy

100% Risk-Free Anytime Refund Guarantee

We want you to be completely delighted with the lead generation results MediaScan AI delivers. If for any reason MediaScan does not exceed your expectations, you have complete freedom to cancel at any time and claim a refund according to our policy below.

Annual Subscription Plan

Cancel at any time and receive an immediate refund for the full amount of the current month and all remaining unelapsed months.
Past months in which the service was active and utilized are not eligible for refunds.
Refunds are calculated based on the standard monthly rate rather than the heavily discounted annual promotional rate.

Monthly Subscription Plan

Includes a 7-day trial for $1. If you cancel at any time within this trial period, no recurring subscription charge will ever be applied to your payment method.
Once your trial period completes, your selected monthly subscription plan will commence, and your card will be billed automatically according to your monthly cycle.
You maintain total flexibility to cancel at any time post-trial. Refunds are readily available for the current month's subscription fee upon request. Past elapsed months are not eligible for refunds.

All cancellations must be initiated through our self-service Billing portal. Please ensure you complete the brief on-screen steps until you see the confirmation message stating: “Subscription Cancellation Successful”.

2. Avoid Chargebacks: Rapid Direct Resolution

Fast-Track Refund Guarantee: Please contact our support team directly for any billing, subscription, or refund questions rather than initiating a chargeback through your financial institution. Bank chargebacks typically take 30 to 90 days to resolve, whereas our billing specialists process valid refund requests directly within 2 to 4 business hours.

Direct communication ensures immediate resolution, guarantees your refund is transferred instantly back to your card, and prevents negative impacts on your merchant account history.

3. Step-by-Step Cancellation Procedure

1 Access Billing Portal

2 Click Cancel Subscription

Click the "Cancel Subscription" button located in your active subscription management card.

3 Complete Confirmation

Follow the simple on-screen prompts until you see the confirmation: "Subscription Cancellation Successful".

4 Immediate Email Receipt

We immediately dispatch an automated email confirmation and receipt to your registered address for your records.

* Note: During the cancellation process, our system may offer a complimentary 1-on-1 strategy call with our lead generation experts or an exclusive subscription discount to help you succeed. If you still choose to discontinue, simply click through to complete the cancellation.

Need Assistance With Your Account?

Our billing team is available 24/7 to process refunds, update payment details, or assist with your subscription through your preferred channel:

Email Billing

support@mediascan.net

Direct Billing Desk

24/7 Live Phone

+1 331-304-9087

Toll-Free Priority Line